Phil Cooper will be speaking at the BOMA MAC (Building Owners and Managers Association, Middle Atlantic Conference), which is an annual gathering of all of the BOMA organizations in Mid-Atlantic Region. He will be doing a talk on his trademark WOAH to WOW excellence in customer service concepts and practices, and will be flanked by the morning speaker, Ron Jaworski, former Eagles quarterback. Being part of the organization for several years, Cooper continues to provide valuable insight as a customer service expert, transcending industries with his signature WOW guidelines.
