We recently bought a house with previous termite problems. After many calls to continue monitoring service with another big pest company with no response, we decided to try someone else. Cooper came out, inspected the property for current insect activity and provided a free quote for installation of their monitoring service. The sales rep that came out was very knowledgeable and personable. She answered all of our questions. Once we decided to go with Cooper they sent someone out within a week to do the install and their monthly monitoring rate was fair in comparison to others.