WOW is our passion at Cooper Pest Solutions. WOW begins at Cooper with our mission to:
WOW our clients
WOW our teammates
WOW our service partners
WOW our community
Not only do we live WOW but we wrote the book on it, literally. In the summer of 2004, our philosophy was published in the book, "What + How = WOW!" As the President of Cooper, I realized something was missing in the methods used to teach customer service skills, so I developed our unique methods and then wrote the book. Available on-line through our website and other leading bookstores, "What + How" guides the reader through our WOW culture and provides a roadmap to WOW customer service.
I work with the greatest team in the world and I hope you also get to know them well in our pursuit of the WOW moment.
Everything we do at Cooper is aimed at WOWing you, our valued client. This begins with every service we render, with every discussion we have.
If you had an incredible experience I would love to hear about it. You can also let me know if we did not achieve WOW. My email and phone number are below. Feel free to drop me a line and let me know how we are stacking up. We want to be the best service provider you hire, this is what our mission is all about.