On Tuesday, I happened to see the Cooper truck parked in town when running my morning errands. I asked Joel if he might find time to take care of a hornets nest that was growing & activity, located close to the pool, where we spend time. He said it was "no problem" and that he would come over later that day. Sure enough, he was able to work an extra (un-scheduled) service stop into his work day, and take care of the problem for me. No more hornets!